Returns/Exchanges

Returns & Exchanges Policy

We want you to be fully satisfied with your purchase. Please review the guidelines below:

Return Window:
Items may be returned within 10 days of delivery. To be eligible, products must be unused, in their original condition, and include all accessories or packaging that came with the item (if applicable).

Exchanges:
Exchanges are available within the same 10-day window. If you’d like to exchange an item, please contact us first to confirm availability.

Non-Returnable Items:
Please read all product descriptions carefully before purchasing. Certain items—such as bags that do not include boxes or items clearly marked as final sale—may not be eligible for return.

Return Shipping:
Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.

Order Issues:
If you receive the wrong item or a damaged product, please notify us within 48 hours of delivery so we can resolve the issue promptly.

How to Start a Return:
Email us at shoptheluxeauthority@gmail.com or use the chat icon on our website for faster assistance. Please include your order number and reason for return.